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Safety & Emergency

Stay Safe

Living in a country with such spectacular scenery and so many recreational opportunities, you may well find yourself spending more time in the great outdoors. If and when you do, you need to respect a few basic safety rules.

To start with, our weather can be very changeable, so you need to be prepared for every eventuality.

If you’re planning an outdoor trip or adventure, make sure you’re familiar with the safety basics. There’s an outdoor safety code available online you should check. Along with information on how to stay safe on land, snow, water or in the air, there are simple safety codes you should always follow, as well as links to related safety organisations in New Zealand.

Sun protection: In New Zealand, the sun delivers some of the highest levels of UV radiation in the world. It is extremely easy to get sunburnt here – and getting burned increases the risk of skin cancer. Go online for tips on how to keep yourself and your family safe in the sun.

Road safety: Before you start driving in New Zealand, it is important to understand how to keep safe on our roads. The NZTA has produced a must-read booklet about driving in New Zealand. It explains everything you need to know about staying safe and obeying New Zealand’s driving laws. The booklet is available in 14 languages. Everyone in a vehicle must wear a seat belt in New Zealand. Child restraint seats must be used for all children until 7 years of age. New Zealand Transport Agency (NZTA) has more information about child restraints.


Emergency Services

In New Zealand, the number to call if you need the Fire service, Police or an ambulance in an emergency is 111. You can call this number on a mobile phone even if the phone is out of credit. The operator will ask you which service you need and connect you to the right service.

If you are not sure if it is an emergency but you are still worried, call 111 and ask the operator. They will help you work out what to do.

Getting help without calling 111: If you do not need to call 111, you can still get help by calling the local police station, your family doctor or after hours clinic, or Healthline on 0800 611 116. For more information about medical emergencies, visit our health services page.To report a traffic incident, you can call *555 from your mobile phone.


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